Role Statement (Job Description) : Territory Manager at Edwards Lifesciences

Role Purpose: Sales Promotion & Business Strategy Implementation for a particular territory

Major Job Functions:

Ensure budgeted monthly sales and collection.

Collection of proper market information and providing feedback on the same.

Contact new and existing customers at desired frequency to discuss their needs, and to explain how need gaps are met by specific products and services.

Answer customers' questions about products, prices, availability, product uses, and credit terms.

Quote, negotiate and fix credit terms of sales & service agreements.

Emphasize product features based on analyses of customers needs and on technical knowledge of product capabilities and limitations.

Suggest pricing strategy based on competition/market information and customer feedback.

Maintain customer records, using automated systems.

Identify prospective customers by using market information/leads from existing clients and participating in trade shows and conferences.

Identify specific needs for education and providing support to doctors/hospitals to create awareness and demand for the product.

To ensure implementation of SOP’s related to sales order, return goods, credit policy & product complaints.

Assist customers in making product selections, based on customers' needs

Generate feedback from the customers on products sold and generate information from the end user.

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business

Prepare distributor wise sales and inventory reports for the management

Effective payment collections.

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